Thursday, April 26, 2012

STAYING FOCUSED: What Elevator Are You In?


By Ed Han

Have you ever gotten into the wrong elevator? In skyscrapers, the buildings are so tall the elevators serve only some floors and it’s easy to get into the wrong one. Heaven knows I have. It’s frustrating to look at the buttons for floors, not see the one you need, and realize you’ll need to go all the way back to the beginning to reach your destination.

We all know what an elevator speech is: it’s your 60 second commercial, designed and given in such a way as to invite follow-up questions. In job search circles, one hears about elevator speeches often, and there are myriad resources addressing the subject: a quick Google search produces 1.64 million results. Among those results are examples of elevator speeches, touted as models.

But often overlooked is the need for elevator speeches to remain living, breathing things. There is a sense that an elevator speech is a static thing: once created, once “perfected”, it does not change. But nothing could be further from the truth. In fact, the failure to adapt or optimize an elevator speech to suit the situation could in fact harm your ability to make the desired impression.

So ask yourself this: what elevator are you in?

Are you in an elevator with the hiring decision-maker? Is it an elevator with other job seekers? Is it yet another one?

The elevator speech for meeting a prospective employer in a job interview is fundamentally different from the one for a networking event. The audience is different: therefore, the message should be different, too. And in a job search, there are many types of meetings in which you may find yourself, many different elevators.

So doesn’t a different elevator call for a new elevator speech?

Let me be clear: I am not suggesting creating a whole new elevator speech on the fly for every instance. The goal is to customize and optimize: not to go back to the very beginning.

Many use an accomplishment story as a hook to spark a listener’s interest. A lot of sources I trust and respect describe having one as a best practice for elevator speeches. But most of us have several significant accomplishments. So be ready to swap in another one if it will grab someone’s interest or is more relevant to a listener.

All I am suggesting is picking & choosing the most appropriate or relevant such hook and allowing the rest of your elevator speech to grow to fit with it. By adapting your elevator speech—by knowing what elevator you are in—you will help keep your listener interested.

Your elevator speech can be a powerful icebreaker. So use it powerfully by making sure it really does speak to your listener.

At the end of the day knowing what elevator you are in will help you stay focused on connecting in a powerful way with your audience, and thereby forming the kind of authentic connection that will help you land your next opportunity.

Ed Han is the former Chair of the PSG Executive Committee